Zelis was founded to solve a core challenge in healthcare: a fragmented financial experience that is difficult to navigate. Too often, disconnected processes, limited visibility, and manual workflows create friction across the business of healthcare. Zelis exists to simplify that complexity by connecting payments, data, and insights to reduce burden and improve transparency for payers and providers alike. The Zelis Advanced Payments Platform (ZAPP) reflects that mission, a first of its kind solution that brings payments, data and communication together in one place.
Zelis works with more than 550 payers, so providers can manage more payments in one place. We bring together payments, remittance data, and insights to help providers get paid faster, reconcile payments more easily, and better manage cash flow. That means fewer portals to log into, one clearer source of truth, and less time spent chasing payment status.
ZAPP Edge is a key part of our strategy and our premium provider offering. It helps move the market from payment as a transaction to a more connected digital experience. By combining digital payments with AI-enabled revenue cycle analytics, we’re helping providers reduce manual work, improve visibility into payment status, and manage cash flow more effectively. Success means increasing electronic payment adoption, reducing rework, and using the strength of our payer network to make payments simpler, faster, and more valuable for providers.