CEO Chat: PNC Bank

COMPANY: PNC Healthcare

Headquarters: PITTSBURGH, PA

Year Founded: 1997


 

When did PNC first get involved in supporting the healthcare sector, and how has that role evolved over time?

We founded PNC Healthcare more than 30 years ago using a tailored Treasury Management platform designed for the unique needs of the healthcare industry. Over the years, we’ve continuously invested in building our team and capabilities so that we can help our clients meet the growing demands of this dynamic industry. This includes our acquisition of Harris Williams and Tempus Technologies, our partnerships with Echo Health, AccessOne and Jefferies, and building our dedicated Healthcare Institutional Asset Management team, all of which allows us to provide timely advice and client-focused guidance.

What makes healthcare an important focus area for PNC today, and what trends are shaping your engagement with the industry?

Healthcare continues to be a prime focus for PNC, mainly because healthcare spending in the United States accounts for nearly 20% of the U.S. economy. That was $5.3 trillion in 2024. All trends indicate the industry will continue to evolve, presenting our clients with complex issues such as industry consolidation, market rationalizations, consumerism, AI and cost pressures. We dig into understanding the full ecosystem of the healthcare industry, from HMOs to ACOs, the ACA, COVID and H.R. 1, so we can offer our clients the support they need to meet the challenges of this ever-shifting landscape.

As you look ahead to the next 12–18 months, what outcomes matter most for healthcare clients — and how is PNC aligning their strategy, products, and partnerships to help them achieve those goals?

The outcomes that matter most for our clients are the patient or member experience and improving operational and financial performance while managing risk. PNC is committed to helping our clients meet these goals. For example, we’re working with providers and insurers to create more efficient receivables and payable processes in one seamless platform that integrates data for posting and analytics. This helps to support the movement of both data and dollars. Meanwhile, our Healthcare bankers are having key conversations with clients to understand their specific needs so we can provide solutions that help balance liquidity, capital investment and investment returns. Our overall goal is to provide stability during this period of volatility.