--- title: "CEO Chat: Synchrony Financial" description: Synchrony’s CareCredit card empowers consumers and healthcare providers by offering cardholders options to pay for care image: https://finmedpartners.com/hubfs/Care-Credit-now-accepted.webp --- [![FinMed Partners-1](https://finmedpartners.com/hs-fs/hubfs/FinMed%20Partners-1.png?width=200&height=65&name=FinMed%20Partners-1.png "FinMed Partners-1")](https://finmedpartners.com/) - [About](https://finmedpartners.com/about) - [Services](https://finmedpartners.com/services) - [Team](https://finmedpartners.com/team) - [Insights](https://finmedpartners.com/insights) - [Blog](https://finmedpartners.com/blog) - [HFF 2026](https://finmedpartners.com/hff) [CONTACT US](https://finmedpartners.com/contact-us) ## Search # CEO Chat: Synchrony Financial ![](https://finmedpartners.com/hubfs/Care-Credit-now-accepted.webp) ![ Beto Casellas, CEO, Synchrony Health & Wellness](https://finmedpartners.com/hubfs/Beto-Casellas-Headshot_2023%20square.jpeg) [Beto Casellas, CEO, Synchrony Health & Wellness](https://finmedpartners.com/blog/author/beto-casellas-ceo-synchrony-health-wellness) June 12, 2025 Share : [mailto:?subject=Check+out+this+blog+post%3A+CEO+Chat%3A+Synchrony+Financial&body=I+thought+you+might+enjoy+this+blog+post%3A+https%3A%2F%2Ffinmedpartners.com%2Fblog%2Fceo-chat-synchrony-financial](mailto:?subject=Check+out+this+blog+post%3A+CEO+Chat%3A+Synchrony+Financial&body=I+thought+you+might+enjoy+this+blog+post%3A+https%3A%2F%2Ffinmedpartners.com%2Fblog%2Fceo-chat-synchrony-financial) #### Company: [Synchrony Financial](https://www.carecredit.com/), Health & Wellness Platform #### Headquarters: STAMFORD, CT #### Year Founded: 1987   #### 1. **What problem is SYNCHRONY's H&W Business FOCUSED ON SOLVING**? We believe health and wellness services and products should be more accessible to people – but costs continue to rise. Increasing out-of-pocket healthcare costs, the popularity of high-deductible healthcare plans, and insurance companies paying less and less means consumers are assuming more financial responsibility for their health and wellness care. With over 270,000 enrolled locations and 12 million cardholders, Synchrony’s CareCredit credit card empowers both consumers and healthcare providers by offering cardholders options to pay for care -- helping them access the care they want and need. #### **2. How do you describe Synchrony's right to win in your market?** Synchrony’s strength in the health and wellness space comes from its ability to offer a trusted financing experience that benefits both consumers and providers. With CareCredit, Synchrony simplifies healthcare payments through quick and seamless practice management system (PMS) integration, credit decisions within minutes, easy online applications, and special financing options that patients can use across specialties without needing to reapply. For providers, Synchrony offers fast and reliable payments within two business days, taking on billing and collections to reduce risk and operational burden on practices. Transparent merchant fees and clear payment terms further establish Synchrony as a partner of choice, creating value across the care continuum while empowering more people to afford the services they need. Additionally, Synchrony has built a range of payment products that ensure patients can find the right financing solution to pay for the products and services they want, in a way that works best with their budget, including the CareCredit credit card, installment loans and second-look financing. In the complex and competitive health and wellness financing market, Synchrony stands alone when it comes to product breadth. Credit access helps to build opportunities for patients, and through Synchrony’s dynamic partnerships and capabilities, millions of people can apply for and get approved for credit.  #### 3. **What are your key goals and definition of success in the next 12 months?** Over the next 12 months, our key goals are to continue expanding our reach, deepening our impact, and driving innovation across the health and wellness space. We aim to empower more individuals with third-party financing options through CareCredit, helping them pay over time for the products and services they want and need. At the same time, we’re focused on equipping providers with the tools and resources they need to operate more efficiently and grow their business — such as settlement payments within two business days, streamlined billing and collections, and educational support to guide financing conversations. A key part of achieving these goals involves strengthening our collaborations with independent software vendors (ISVs). By integrating CareCredit into over 65 of the top ISVs, we help ensure that financing is seamlessly embedded into existing workflows. These ISV partnerships allow providers to stay on a single platform, reducing friction and increasing operational efficiency. We define success by two main things: when consumers feel confident paying for their care and when providers experience greater efficiency and ease of use within their systems. Their success is our success, and it drives everything we do at Synchrony. TAGS [#Patient Financing](https://finmedpartners.com/blog/tag/patient-financing) [#CEO Chat](https://finmedpartners.com/blog/tag/ceo-chat) Share : [mailto:?subject=Check+out+this+blog+post%3A+CEO+Chat%3A+Synchrony+Financial&body=I+thought+you+might+enjoy+this+blog+post%3A+https%3A%2F%2Ffinmedpartners.com%2Fblog%2Fceo-chat-synchrony-financial](mailto:?subject=Check+out+this+blog+post%3A+CEO+Chat%3A+Synchrony+Financial&body=I+thought+you+might+enjoy+this+blog+post%3A+https%3A%2F%2Ffinmedpartners.com%2Fblog%2Fceo-chat-synchrony-financial) ## Our Blog [View All](https://finmedpartners.com/blog) [![](https://finmedpartners.com/hs-fs/hubfs/Tyler%20Stafford%20cropped.png?width=352&name=Tyler%20Stafford%20cropped.png)](https://finmedpartners.com/blog/ceo-chat-panacea-financial) ### [CEO Chat: Panacea Financial](https://finmedpartners.com/blog/ceo-chat-panacea-financial) ![Tyler Stafford, CEO & Co-Founder](https://finmedpartners.com/hubfs/Tyler%20Stafford%20square.png) [Tyler Stafford, CEO & Co-Founder](https://finmedpartners.com/blog/author/tyler-stafford-ceo-co-founder) We founded Panacea to build a financial platform designed specifically for doctors — from medical school through residency, practice ownership, and beyond. [![](https://finmedpartners.com/hs-fs/hubfs/Instinct%20Pay.png?width=352&name=Instinct%20Pay.png)](https://finmedpartners.com/blog/providers-show-strong-interest-in-embedded-financial-services) ### [Providers show strong interest in embedded financial services](https://finmedpartners.com/blog/providers-show-strong-interest-in-embedded-financial-services) ![Henri Cattier, Partner](https://finmedpartners.com/hubfs/henri-cattier.jpeg) [Henri Cattier, Partner](https://finmedpartners.com/blog/author/henri-cattier-partner) Healthcare providers are signaling they want payment processing and the broader universe of embedded finance built directly into their practice software. [![](https://finmedpartners.com/hs-fs/hubfs/Zelis%20blog%20image.png?width=352&name=Zelis%20blog%20image.png)](https://finmedpartners.com/blog/ceo-chat-zelis) ### [CEO Chat: Zelis](https://finmedpartners.com/blog/ceo-chat-zelis) ![Dylan Papa, SVP & GM, Commercial Growth & Partnerships](https://finmedpartners.com/hubfs/Dylan%20Papa%20Headshot%20avatar.jpeg) [Dylan Papa, SVP & GM, Commercial Growth & Partnerships](https://finmedpartners.com/blog/author/dylan-papa-svp-commercial-growth) Zelis was founded to solve a core challenge in healthcare: a fragmented financial experience that is difficult to navigate. [![](https://finmedpartners.com/hs-fs/hubfs/DML%20Square%202025-1.png?width=352&name=DML%20Square%202025-1.png)](https://finmedpartners.com/blog/ceo-chat-boost-payment-solutions) ### [CEO Chat: Boost Payment Solutions](https://finmedpartners.com/blog/ceo-chat-boost-payment-solutions) ![Dean M. Leavitt, Founder & CEO](https://finmedpartners.com/hubfs/DML%20Square%202025%20square.jpg) [Dean M. Leavitt, Founder & CEO](https://finmedpartners.com/blog/author/dean-m-leavitt-founder-ceo) Boost was founded to address inefficiencies in B2B payments where legacy methods create friction, delay and unnecessary cost. [![](https://finmedpartners.com/hs-fs/hubfs/Pharmacist%20giving%20credit%20card%20to%20costumer%20at%20pharmacy.jpeg?width=352&name=Pharmacist%20giving%20credit%20card%20to%20costumer%20at%20pharmacy.jpeg)](https://finmedpartners.com/blog/the-acceleration-of-surcharging-a-new-reality-for-healthcare-payments) ### [The Acceleration of Surcharging: A New Reality for Healthcare Payments](https://finmedpartners.com/blog/the-acceleration-of-surcharging-a-new-reality-for-healthcare-payments) ![David Stievater, Partner](https://finmedpartners.com/hubfs/David%20S%20-%20Sep%202023.jpeg) [David Stievater, Partner](https://finmedpartners.com/blog/author/david-stievater-partner) Surcharging is accelerating. J.D. Power finds 35% of U.S. small businesses now surcharge credit cards. Healthcare is moving faster. [![](https://finmedpartners.com/hs-fs/hubfs/DSC00909.jpeg?width=352&name=DSC00909.jpeg)](https://finmedpartners.com/blog/ceo-chat-inbox-health) ### [CEO Chat: Inbox Health](https://finmedpartners.com/blog/ceo-chat-inbox-health) ![Blake Walker, Co-Founder, CEO](https://finmedpartners.com/hubfs/DSC00909%20copy.jpeg) [Blake Walker, Co-Founder, CEO](https://finmedpartners.com/blog/author/blake-walker-co-founder-ceo) We founded Inbox Health to approach patient billing as a communication platform rather than just a payment problem. # The intersection of healthcare and payments We are keeping tabs on what is happening in healthcare payments. Let us do the work so that you don't have to. Sign up for our weekly newsletter for synthesized insights into the latest news in this space. 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