--- title: "CEO Chat: Millennia" description: Millennia helps providers increase patient revenue recovery through its technology-driven Patient Payment Solution. image: https://finmedpartners.com/hubfs/CEO%20Chat%20picture%201.jpg --- [![FinMed Partners-1](https://finmedpartners.com/hs-fs/hubfs/FinMed%20Partners-1.png?width=200&height=65&name=FinMed%20Partners-1.png "FinMed Partners-1")](https://finmedpartners.com/) - [About](https://finmedpartners.com/about) - [Services](https://finmedpartners.com/services) - [Team](https://finmedpartners.com/team) - [Insights](https://finmedpartners.com/insights) - [Blog](https://finmedpartners.com/blog) - [HFF 2026](https://finmedpartners.com/hff) [CONTACT US](https://finmedpartners.com/contact-us) ## Search # CEO Chat: Millennia ![](https://finmedpartners.com/hubfs/CEO%20Chat%20picture%201.jpg) ![ Scott Sanner, CEO](https://finmedpartners.com/hubfs/CEO%20Chat%20Sanner%20headshot.jpg) [Scott Sanner, CEO](https://finmedpartners.com/blog/author/scott-sanner) July 17, 2024 Share : [mailto:?subject=Check+out+this+blog+post%3A+CEO+Chat%3A+Millennia&body=I+thought+you+might+enjoy+this+blog+post%3A+https%3A%2F%2Ffinmedpartners.com%2Fblog%2Fceo-chat-scott-sanner-millennium](mailto:?subject=Check+out+this+blog+post%3A+CEO+Chat%3A+Millennia&body=I+thought+you+might+enjoy+this+blog+post%3A+https%3A%2F%2Ffinmedpartners.com%2Fblog%2Fceo-chat-scott-sanner-millennium) #### Company: [Millennia](https://millenniapay.com) (private) #### Headquarters: Cary, NC #### Year Founded: 2012 #### 1. What problem was Millennia founded to solve? Today, approximately 30% of a provider’s revenue is derived from patient payments (vs. 10% historically) and most providers are collecting less than 50% of post-adjudicated patient balances. As patient financial responsibility continues to rise, the ability to personalize and streamline the payment process is critical to achieving better financial results. Millennia helps providers increase patient revenue recovery through our technology-driven Patient Payment Solution. This purpose-built solution helps healthcare providers exceed financial goals and delight their patients with a personalized payment process from pre-visit to final payment. Providers can increase patient payment revenue, lower administrative burden, and ensure patient satisfaction. #### 2. How do you describe Millennia's right to win in your market? Simply put, Millennia delivers results. Our solution optimizes patient payment processes to increase revenue, reduce operating expenses, improve cash flow and EBITDA, lower administrative burden, and ensure a positive patient experience. Among our ambulatory clients, the average collection rate is approximately 68%, with many customers achieving 80%+ recovery rates, while maintaining 98% patient satisfaction. #### 3. What are your key goals and definition of success in the next 12 months? Our continual focus is on delivering the best patient payment solution in the industry. That requires ongoing innovation, particularly because patients now expect a retail experience from their healthcare providers. We will be deploying artificial intelligence (AI) to better meet patients on an individual basis and our roadmap includes technology enhancements to make the payment process even easier for patients. For example, we will be enhancing our pre-visit functionality for both patients and our clients. Finally, our Customer Success team is evolving to ensure we deliver top-notch service to all our clients. TAGS [#Patient Payments/ Engagement](https://finmedpartners.com/blog/tag/patient-payments-engagement) [#CEO Chat](https://finmedpartners.com/blog/tag/ceo-chat) Share : [mailto:?subject=Check+out+this+blog+post%3A+CEO+Chat%3A+Millennia&body=I+thought+you+might+enjoy+this+blog+post%3A+https%3A%2F%2Ffinmedpartners.com%2Fblog%2Fceo-chat-scott-sanner-millennium](mailto:?subject=Check+out+this+blog+post%3A+CEO+Chat%3A+Millennia&body=I+thought+you+might+enjoy+this+blog+post%3A+https%3A%2F%2Ffinmedpartners.com%2Fblog%2Fceo-chat-scott-sanner-millennium) ## Our Blog [View All](https://finmedpartners.com/blog) [![](https://finmedpartners.com/hs-fs/hubfs/Tyler%20Stafford%20cropped.png?width=352&name=Tyler%20Stafford%20cropped.png)](https://finmedpartners.com/blog/ceo-chat-panacea-financial) ### [CEO Chat: Panacea Financial](https://finmedpartners.com/blog/ceo-chat-panacea-financial) ![Tyler Stafford, CEO & Co-Founder](https://finmedpartners.com/hubfs/Tyler%20Stafford%20square.png) [Tyler Stafford, CEO & Co-Founder](https://finmedpartners.com/blog/author/tyler-stafford-ceo-co-founder) We founded Panacea to build a financial platform designed specifically for doctors — from medical school through residency, practice ownership, and beyond. [![](https://finmedpartners.com/hs-fs/hubfs/Instinct%20Pay.png?width=352&name=Instinct%20Pay.png)](https://finmedpartners.com/blog/providers-show-strong-interest-in-embedded-financial-services) ### [Providers show strong interest in embedded financial services](https://finmedpartners.com/blog/providers-show-strong-interest-in-embedded-financial-services) ![Henri Cattier, Partner](https://finmedpartners.com/hubfs/henri-cattier.jpeg) [Henri Cattier, Partner](https://finmedpartners.com/blog/author/henri-cattier-partner) Healthcare providers are signaling they want payment processing and the broader universe of embedded finance built directly into their practice software. [![](https://finmedpartners.com/hs-fs/hubfs/Zelis%20blog%20image.png?width=352&name=Zelis%20blog%20image.png)](https://finmedpartners.com/blog/ceo-chat-zelis) ### [CEO Chat: Zelis](https://finmedpartners.com/blog/ceo-chat-zelis) ![Dylan Papa, SVP & GM, Commercial Growth & Partnerships](https://finmedpartners.com/hubfs/Dylan%20Papa%20Headshot%20avatar.jpeg) [Dylan Papa, SVP & GM, Commercial Growth & Partnerships](https://finmedpartners.com/blog/author/dylan-papa-svp-commercial-growth) Zelis was founded to solve a core challenge in healthcare: a fragmented financial experience that is difficult to navigate. [![](https://finmedpartners.com/hs-fs/hubfs/DML%20Square%202025-1.png?width=352&name=DML%20Square%202025-1.png)](https://finmedpartners.com/blog/ceo-chat-boost-payment-solutions) ### [CEO Chat: Boost Payment Solutions](https://finmedpartners.com/blog/ceo-chat-boost-payment-solutions) ![Dean M. Leavitt, Founder & CEO](https://finmedpartners.com/hubfs/DML%20Square%202025%20square.jpg) [Dean M. Leavitt, Founder & CEO](https://finmedpartners.com/blog/author/dean-m-leavitt-founder-ceo) Boost was founded to address inefficiencies in B2B payments where legacy methods create friction, delay and unnecessary cost. [![](https://finmedpartners.com/hs-fs/hubfs/Pharmacist%20giving%20credit%20card%20to%20costumer%20at%20pharmacy.jpeg?width=352&name=Pharmacist%20giving%20credit%20card%20to%20costumer%20at%20pharmacy.jpeg)](https://finmedpartners.com/blog/the-acceleration-of-surcharging-a-new-reality-for-healthcare-payments) ### [The Acceleration of Surcharging: A New Reality for Healthcare Payments](https://finmedpartners.com/blog/the-acceleration-of-surcharging-a-new-reality-for-healthcare-payments) ![David Stievater, Partner](https://finmedpartners.com/hubfs/David%20S%20-%20Sep%202023.jpeg) [David Stievater, Partner](https://finmedpartners.com/blog/author/david-stievater-partner) Surcharging is accelerating. J.D. Power finds 35% of U.S. small businesses now surcharge credit cards. Healthcare is moving faster. [![](https://finmedpartners.com/hs-fs/hubfs/DSC00909.jpeg?width=352&name=DSC00909.jpeg)](https://finmedpartners.com/blog/ceo-chat-inbox-health) ### [CEO Chat: Inbox Health](https://finmedpartners.com/blog/ceo-chat-inbox-health) ![Blake Walker, Co-Founder, CEO](https://finmedpartners.com/hubfs/DSC00909%20copy.jpeg) [Blake Walker, Co-Founder, CEO](https://finmedpartners.com/blog/author/blake-walker-co-founder-ceo) We founded Inbox Health to approach patient billing as a communication platform rather than just a payment problem. # The intersection of healthcare and payments We are keeping tabs on what is happening in healthcare payments. Let us do the work so that you don't have to. Sign up for our weekly newsletter for synthesized insights into the latest news in this space. 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